Frequently Asked Questions
Everything you need to know about our sustainable fashion and services.
What materials do you use in your clothing?
At Natural Instinct, we prioritize the planet by using 100% organic cotton, ethically sourced linen, and recycled polyester to ensure every piece is both durable and eco-friendly.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your free domestic return process.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, natural fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Natural Instinct garments?
To prolong the life of your items and minimize environmental impact, we recommend machine washing on a cold, gentle cycle and hanging to dry whenever possible.